Refund Policy
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.
Refund Policy - the basics
1. Purpose
This Cancellation Policy defines the conditions under which surrogacy-related services provided by ASSURED VALLEY HOPE CONSULTANCY LIMITED (“the Company”) may be cancelled by Intended Parents, Gestational Carriers (Surrogates), or the Company, and outlines the financial and procedural implications of such cancellation in Nigeria.
2. Legal Context
Surrogacy arrangements in Nigeria are governed by general principles of Nigerian contract law, medical and professional ethical standards, and applicable state laws and public policy considerations.
3. Scope
This policy applies to all services offered by the Company, including consultations, onboarding, surrogate matching, coordination, documentation support, administrative services, and case management.
4. Cancellation by Intended Parents
4.1 Before Surrogate Match: Consultation, registration, onboarding, and administrative fees are non-refundable. Fees for unrendered services may be refunded at the Company’s discretion, less costs incurred.
4.2 After Match but Before Medical Procedures: Matching and administrative fees are non-refundable. Partial refunds may apply for future services after deduction of incurred costs.
4.3 After Medical Procedures Begin: All fees paid are non-refundable. Intended Parents remain liable for all costs incurred up to cancellation.
5. Cancellation by Gestational Carrier
A Gestational Carrier may withdraw at any time subject to her agreement and Nigerian law. Costs incurred remain payable. Rematching may be offered subject to availability and additional fees.
6. Cancellation by the Company
The Company may terminate services for breach, non-payment, misrepresentation, non-compliance, or safety and legal concerns. Fees for services rendered are non-refundable.
7. Regulatory or Legal Changes
Where changes in law or policy affect feasibility, cancellation may occur and financial treatment will be assessed on a case-by-case basis.
8. Third-Party Costs
All third-party costs are governed by the providers’ terms and are generally non-refundable.
9. Notice of Cancellation
All cancellations must be made in writing and take effect upon acknowledgment by the Company.
10. No Guarantee of Outcome
No guarantee is made regarding pregnancy, live birth, or legal parentage.
11. Governing Law
This policy is governed by the laws of the Federal Republic of Nigeria.